HRHeadStart #64: Operating Model Design; Finding Sponsors; Writing Skills

The Talent Agenda

If you ask different people about what the term Operating Model means, you will likely get very different answers. To keep it really uncomplicated and to avoid rambling, here is a simple definition - operating model defines what work is done where in the organization and by whom. If you prefer more corporate-speak, the operating model describes the key elements of an organization, such as its strategy, culture, people, processes, and technology, and how these elements work together to create value. It provides a framework for making decisions about how an organization should operate, and how it can optimize its resources and capabilities to achieve its goals.

Here is an informative and structured brief if you would like to understand how to design operating models. Having a strong understanding of the business operating model helps build tight alignment of HR services with business goals and craft effective talent acquisition/development/retention strategies.

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Working Better

Are organizations that claim to be truly meritocratic truly are? I think not. It is simply not possible considering that there is a human element involved in every individual evaluation process. So, how does one make progress when there is subjectivity involved?

In this TED Talk, Carla Harris talks about the importance of having a sponsor at work i.e. someone who advocates for you, spends their political or social capital for you and “pounds the table” on your behalf. She argues that there are two types of currencies in any environment: Performance Currency (something you earn by doing great work) and Relationship Currency (something you earn by investing in people and relationships). And earning these currencies allows you to find and approach people to be your sponsor. Check out her insightful talk on how to find a sponsor, what to look out for in them and why it all matters.

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Tiny Thought

Writing is the most underrated tool for personal development. If you want to check if you really understand an idea or want to poke holes in your own thinking, then write it out.