HRHeadStart #83: More Gen-AI in HR; Building Career Success in a Skill-Centric World

The Talent Agenda

Business leaders expect HR to be a deeper and more insightful partner. But HR professionals often get trapped in the grind of administrative work and are constrained to add real value. Generative AI has the potential to unlock substantial value by automating routine tasks like content creation (e.g. job descriptions), query management (e.g. useful chatbots), making transactions conversational (e.g. “I want to apply for vacation”) and deeper data analysis to generate insights on talent, development, hiring and a host of other areas.

We probably are at the starting phase of what could be a promising transformation and the thinking on use cases of Gen-AI are becoming clearer. Josh Bersin wrote an insightful article on a broad range of HR use cases and how to get started. In addition, the Boston Consulting Group has put forward a compelling article on how this technology can unlock productivity for the HR function by freeing up time spent on administrative work and reinvesting it for high value added work.

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Working Better

Building skills is the best way to build your resume. The fast pace of innovation in the world around us means that 1) work will increasingly be less repetitive, 2) work will increasingly be skill-centric and 3) there will be a need for employees to continuously upskill.

So how does one navigate this? Lewis Garrard (a HR consulting leader based in Singapore) has some powerful advice on how to understand your career motivations, conduct a personal skills audit, how to differentiate and invest in yourself. Check out his advice and let me know how you might apply it for career longevity and success.

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Tiny Thought

What is that one skill you really want to develop? What small step can you take today to get started?