The Talent Agenda Business leaders expect HR to be a deeper and more insightful partner. But HR professionals often get trapped in the grind of administrative work and are constrained to add real value. Generative AI has the potential to unlock substantial value by automating routine tasks like content creation (e.g. job descriptions), query management (e.g. useful chatbots), making transactions conversational (e.g. “I want to apply for vacation”) and deeper data analysis to generate insights on talent, development, hiring and a host of other areas.